Privacy Policy

    Types of Data collected

    Among the types of Personal Data that The Doctor's Kitchen collects, by itself or through third parties, there are: Usage Data; Crash information; device information; Universally unique identifier (UUID); various types of Data; email address; first name; Cookies.

    Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using The Doctor's Kitchen app. Unless specified otherwise, all Data requested by The Doctor's Kitchen is mandatory and failure to provide this Data may make it impossible for The Doctor's Kitchen to provide its services. In cases where The Doctor's Kitchen specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by The Doctor's Kitchen or by the owners of third-party services used by The Doctor's Kitchen serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

    Users are responsible for any third-party Personal Data obtained, published or shared through The Doctor's Kitchen and confirm that they have the third party's consent to provide the Data to the Owner.

    We collect information about you when you fill in forms on our website or contact us by phone, email or otherwise. We also collect information when you complete our online branding and website questionnaires, participate in discussion boards on social media or other media platforms associated with our site.

    The information we collect may include:

    • your name, address, email address, phone number, personal description;
    • information relating to your proposed project you might wish us to work with you on and details of your organisation, including contact details of personnel involved in each project.

    With regard to each of your visits to our site we may automatically collect the following information using Google Analytics, if you consent to this using the cookie message that appears on every page.

    • Technical information, including the browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

    Mode and place of processing the Data

    Methods of processing

    The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

    The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of The Doctor's Kitchen (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

    The Owner may process Personal Data relating to Users if one of the following applies:

    • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing ("opt-out"), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
    • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
    • processing is necessary for compliance with a legal obligation to which the Owner is subject;
    • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
    • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

    In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

    Place

    The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

    The information we collect from you is stored on our server, which is password protected. Please note, data transmitted via the internet (e.g. emails and online forms) may not be completely secure. We therefore cannot guarantee the security of information transmitted to our site and any transmission is at your own risk. We will endeavour to ensure strict procedures and security features will prevent any unauthorised access to information received by us. We do not share your personal information with any third parties for marketing purposes.

    Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own.

    Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

    If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

    Retention time

    Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. We ensure personal information collected via our website is kept for no longer than is necessary.

    Therefore:

    • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
    • Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

    The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

    Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period. If you have any queries or would like to have your information removed, please email the owner.

    The purposes of processing

    The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Infrastructure monitoring, Hosting and backend infrastructure, Managing support and contact requests, Beta Testing, Handling payments, Managing contacts and sending messages, Contacting the User, Tag Management, Remarketing and behavioural targeting and Advertising. We do not share any of your information with any third parties for marketing purposes. On occasion, we would like to contact you about other recommendations and services we think may be of interest or value to you. If you have consented to receive marketing from us, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing.

    Detailed information on the processing of Personal Data

    Personal Data is collected for the following purposes and using the following services:

    Advertising:

    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on The Doctor's Kitchen, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User's interests and behaviour, including those detected outside The Doctor's Kitchen. For more information, please check the privacy policies of the relevant services. In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Google Ad Manager (Google Ireland Limited)

    Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy. This service uses the "DoubleClick" Cookie, which tracks use of The Doctor's Kitchen and User behaviour concerning ads, products and services offered.

    Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Analytics:

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics for Firebase

    Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location The Doctor's Kitchen is accessed from. **In order to understand Google's use of Data, consult ** Google's partner policy.

    Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.

    The Doctor's Kitchen uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.

    Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.

    Personal Data processed: Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Google Analytics (Google Ireland Limited)

    Google Analytics is a web analysis service provided by Google Ireland Limited ("Google"). Google utilizes the Data collected to track and examine the use of The Doctor's Kitchen, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: Ireland – Privacy PolicyOpt Out.

    Facebook Ads conversion tracking (Facebook pixel) (Facebook Ireland Ltd)

    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook Ireland Ltd that connects data from the Facebook advertising network with actions performed on The Doctor's Kitchen. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Google Ads conversion tracking (Google Ireland Limited)

    Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed on The Doctor's Kitchen.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Contacting the User:

    Mailing list or newsletter (The Doctor's Kitchen)

    By registering on the mailing list or for the newsletter, the User's email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning The Doctor's Kitchen. Your email address might also be added to this list as a result of signing up to The Doctor's Kitchen or after making a purchase.

    Personal Data processed: email address; first name.

    Beta Testing:

    This type of service makes it possible to manage User access to The Doctor's Kitchen, or parts of it, for the purpose of testing a certain feature or the entire Application. The service provider may automatically collect data related to crashes and statistics related to the User's use of The Doctor's Kitchen in a personally identifiable form.

    TestFlight (Apple Inc.)

    TestFlight is a beta testing service provided by Apple Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Handling Payments:

    Unless otherwise specified, The Doctor's Kitchen processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. The Doctor's Kitchen isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

    RevenueCat (RevenueCat Inc.)

    RevenueCat is a subscription management service provided by RevenueCat Inc. Personal data processed: various types as specified in the privacy policy of the service. Privacy Policy.

    Hosting and Backend Infrastructure:

    This type of service has the purpose of hosting Data and files that enable The Doctor's Kitchen to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of The Doctor's Kitchen.

    Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Amazon Web Services (AWS) (Amazon Web Services, Inc.)

    Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy; United Kingdom – Privacy Policy.

    Forestry.io

    Forestry is a headless CMS service

    Personal Data processed: various types of Data.

    Privacy Policy.

    Managing Contacts and sending messages:

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    Mailchimp (The Rocket Science Group LLC)

    Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC.

    Personal Data processed: various types of Data.

    Place of processing: United States – Privacy Policy.

    Infrastructure monitoring:

    This type of service allows The Doctor's Kitchen to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of The Doctor's Kitchen

    Crashlytics with User opt-in

    Crashlytics with User opt-in is a monitoring service provided by Google LLC or by Google Ireland Limited, depending on the location The Doctor's Kitchen is accessed from.

    The Doctor's Kitchen allows Users to choose to opt into the collection of crash reports or analytics.

    Personal Data processed: Crash information; device information; Universally unique identifier (UUID).

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Remarketing and behavioural targeting:

    This type of service allows The Doctor's Kitchen and its partners to inform, optimize and serve advertising based on past use of The Doctor's Kitchen by the User. This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity. Some services offer a remarketing option based on email address lists. In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Facebook Remarketing

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. or by Facebook Ireland Ltd, depending on the location The Doctor's Kitchen is accessed from, that connects the activity of The Doctor's Kitchen with the Facebook advertising network.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out; Ireland – Privacy PolicyOpt Out.

    Google Ads Remarketing (Google Ireland Limited)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of The Doctor's Kitchen with the Google Ads advertising network and the DoubleClick Cookie.

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy PolicyOpt Out.

    Facebook Custom Audience (Facebook Ireland Ltd)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook Ireland Ltd that connects the activity of The Doctor's Kitchen with the Facebook advertising network.

    Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.

    Personal Data processed: email address; Tracker.

    Place of processing: Ireland – Privacy PolicyOpt Out.

    The rights of Users

    Users may exercise certain rights regarding their Data processed by the Owner.

    In particular, Users have the right to do the following:

    • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
    • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
    • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
    • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
    • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
    • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
    • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
    • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

    Details about the right to object to processing

    Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

    Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

    How to exercise these rights

    Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

    The Doctor's Kitchen uses Trackers. To learn more, the User may consult the Cookie Policy.

    For further information visit www.aboutcookies.org or www.allaboutcookies.org.

    Additional information about Data collection and processing

    The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of The Doctor's Kitchen or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

    Additional information about User's Personal Data

    In addition to the information contained in this privacy policy, The Doctor's Kitchen may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

    System logs and maintenance

    For operation and maintenance purposes, The Doctor's Kitchen and any third-party services may collect files that record interaction with The Doctor's Kitchen (System logs) use other Personal Data (such as the IP Address) for this purpose.

    Information not contained in this policy

    More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

    How "Do Not Track" requests are handled

    The Doctor's Kitchen does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.

    Changes to this privacy policy

    The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within The Doctor's Kitchen and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

    Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

    Personal Data (or Data)

    Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

    Usage Data

    Information collected automatically through The Doctor's Kitchen (or third-party services employed in The Doctor's Kitchen), which can include: the IP addresses or domain names of the computers utilized by the Users who use The Doctor's Kitchen, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

    User

    The individual using The Doctor's Kitchen who, unless otherwise specified, coincides with the Data Subject.

    Data Subject

    The natural person to whom the Personal Data refers.

    Data Processor (or Data Supervisor)

    The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

    Data Controller (or Owner)

    The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of The Doctor's Kitchen. The Data Controller, unless otherwise specified, is the Owner of The Doctor's Kitchen.

    The Doctor's Kitchen (or this Application)

    The means by which the Personal Data of the User is collected and processed.

    Service

    The service provided by The Doctor's Kitchen as described in the relative terms (if available) and on this site/application.

    European Union (or EU)

    Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

    Cookies are Trackers consisting of small sets of data stored in the User's browser.

    Tracker

    Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User's device.

    This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

    This privacy policy relates solely to The Doctor's Kitchen, if not stated otherwise within this document.

    Latest Update: 1st January 2022